Honoring delivery instructions
Once again I have a beef with FedEx and their apparent inability to honor delivery instructions. Where UPS has MyChoice, FedEx has the Delivery Manager. Which y...
Category: FedEx
Fix this, FedEx
FedEx for some reason has not been honoring my delivery instructions. I sent this to them today: Good day, I customized the delivery for the above-referenced tr...
Thank you, FedEx
I’ve written about FedEx a few times, including going so far as to write a couple articles talking about a complaint I had against them in late Q3 2014 (h...
Follow-up on FedEx
The response from FedEx to the complaint I filed wasn’t exactly all that helpful: Thank you for contacting FedEx. We regret any inconvenience this has cau...
When overnight isn’t, Part II: FedEx screws up this time
This is the e-mail complaint I sent to FedEx through their contact system, Tracking->FedEx Ground->Re-routing of shipment, as a complaint: Good day, I pla...